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Creating High-Performing Teams

How Do You Manage High Performing Teams In 2022

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The thing that makes a company great is the teams that supports it. To increase profits and be successful in their industry field, companies must put together high performing teams. 

What Makes a Team High Performing? 

High-performing teams need four main elements. 

1. Engaged and motivated team members 
2. High team member productivity 
3. The ability to meet productivity goals 
4. Company expansion 

Who is On High-Performing Teams? 

For decades, teams have been included in a company’s organizational chart. In this type of setup, a leader has a team available for support.

Traditionally, teams include people from the same business division. Those who are in different divisions are on their own team. These days, companies are facing new challenges, which means that many of them are shaking up their teams. 

To respond to new challenges, companies are forming cross-organization and cross-division teams. This allows the company to take advantage of diverse skillsets and unique perspectives to tackle the new challenges. 

How Can You Create a High Performing Team in 2022? 

To create a high-performing team, make sure that your team knows what their goals are. When team members know what is expected of them, they perform better. According to a study on tech companies, employees who were unproductive were 2.8 times more likely to not know what their company’s goals were. 

You can also work to figure out root cause mindsets and change them. Employees often have a mindset about what they should and can do in their job position. This can limit a team. Take time to understand how your team members approach their job. Then, decide if you need to take steps to reframe these mindsets to encourage more company supportive behaviors. 

Be sure to schedule one-on-one meetings with each team member. This step will help you understand how each person is feeling on the team, allowing you to intervene before an employee becomes overly stressed and winds up quitting or turning to a competitor.  

Foster a supportive environment for your team, one with convincing direction, a diverse structure and effective work practices. When your team has these three things, you’ll work to create psychological safety for the group. In this type of group, team members will: 

· Feel as though they belong  
· Collaborate  
· Trust and respect each other  

This allows them to be vulnerable with each other, participate in useful conflict and hold one another accountable. 

Once you bring these elements to your team, you’ll be rewarded with an effective team. This type of team will be independent, able to adapt, self-managing, constantly developing and likely to deliver successes. 

To create a team that performs well, it’s important to hire people who are flexible, self-directed and comfortable cooperating. 

High Performing Teams Help Companies Succeed 

High-performing teams are the backbone of any company. Review your team to see if there are any changes that you can make to help them work better together and increase productivity. For help getting started, contact me at the Productivity Intelligence Institute.

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Artificial Intelligence

Where is Artificial Intelligence Used?

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Artificial intelligence is making its way into every aspect of our daily lives. The traffic lights on city streets, NPCs on gaming platforms and even office thermostats can all take advantage of this emerging technology. As an entrepreneur, you will want to get to know how AI can impact and improve your business.

What is artificial intelligence?

Computers can process data faster than any human analyst. Computer scientists use this ability to create programs that sift through data looking for patterns and developing predictions from them. Well-programmed algorithms can identify everything from weather patterns to customer ordering trends.

AI and Business Workflow

Every business generates data. Manufacturing operations involve component numbers and assembly rates, and sales offices work with client information like order histories. Implementing AI into the workplace can streamline workflow by eliminating duplicate actions. The computer recognizes that it must register new account information in several departments, eliminating a tedious process.

AI and Inventory Management

Large warehouses like Amazon have been adding AI-empowered droids to improve inventory management. Algorithms constantly analyze the millions of orders that come through the company and predict what items are due for restocking. Rather than responding to a shortage, an AI-empowered system prevents shortages by monitoring purchase trends and ordering accordingly.

For manufacturing businesses, this predictive approach to inventory offers potential savings. The company will not lose sales due to unfulfilled orders, nor will it increase overhead costs by purchasing a surplus of materials.

AI and Customer Engagement

Customer interactions often follow predictable patterns, making them another way that AI has entered the business world. It will be a while before an AI assistant replaces face-to-face interactions at a brick-and-mortar location, but the online shopping world is already full of AI-empowered tools.

Algorithms determine much of what you see online. Every time an ad pops up or a video service makes suggestions, an AI tool has analyzed your past viewing history and preferences. It also makes comparisons with the actions of consumers with similar profiles. When it works properly, you see a product or video you may not have found on your own.

AI bots are also involved with customer service and client engagement. In a customer service situation, the bot looks for keywords in your requests to streamline getting you to the person or information you need. For customer engagement, businesses employ AI bots to respond quickly to reviews or social media comments.

Implementing Artificial Intelligence in Your Business

Bringing AI into your business can trouble your employees. They may be concerned that you are trying to replace them with a digital resource. The healthiest approach is to demonstrate how AI is an enhancement rather than a replacement. For example, the software can take on repetitive customer relations tasks, freeing employees to do more satisfying and important work.

A Partner for Long-Term Strategies

Adopting new technology is part of staying at the forefront of the business world. If you are an entrepreneur looking to implement any kind of new business strategy, Productivity Intelligence Institute can help. We specialize in helping businesses improve the efficiency and productivity of their organizations. Contact us today. We would be thrilled to work with you.

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Actionable Insights

Actionable Insights From Customer Feedback  

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Customer feedback is like a treasure box. Think of the box as feedback and the treasure inside as information about your business and customer experience. 

Picture yourself sorting through the treasure box and coming across two stones, one is a cubic zirconia that you keep because it’s shiny and pretty. The other stone is a diamond that you take to the jeweler to exchange for cash. In this scenario, the difference between the stones is like actionable and non-actionable insights.

What are Actionable Insights from Customer Feedback? 

In general, actionable insights are important discoveries that you collect from assessing data. These discoveries show you what steps you need to take or how you should consider an issue. Organizations use this information to make decisions based on useful data. 

An example of a non-actionable insight from a customer is that your company’s app isn’t working right. An actionable insight is that 75 people have commented that the check out function isn’t operating.

Why are Insights Important?

Insights are important because they can help you develop strategic decisions. These decisions bring about positive results for your business. The reason why they are so helpful is because you’re developing them from your data. 

When your organization is driven by information, insights that are actionable are what you’ll be able to use to improve your product and operations. 

Where to Obtain Actionable Insights 

To obtain insights from consumer feedback, send out surveys that ask responders what they think about your services and products. You can allow customers to take surveys on your site at any time to gather a consistent stream of insights that are actionable. Look into micro surveys that your customers can take on their phones. This can help you collect more accurate data. 

Online reviews are another way to obtain feedback from your customers. Text analytics can help you assess review feedback. This type of assessment is unstructured, which means that it can help you gain a better understanding of your audience. It will also help you determine how your customers are perceiving your products or services. 

Social media is another place where you can gather important insights for your business. Add this information to what people are saying about your products and services on relevant forums and other websites. 

What Makes an Insight Actionable? 

Make sure that an insight reveals information about its priorities. After collecting the surveys from your customers, analyze the information to determine how important each area is to your customers. This will give you an accurate picture of their satisfaction levels. 

Focus on customer emotions. When you begin reviewing feedback, adjust your mindset so that you’re considering their perceptions and feelings instead of just how many people responded. 

Improve Your Business with Help from Your Customers 

Feedback from your customers lets you gain an edge on the competition by helping you tweak your products and services according to their needs and preferences. If you’re not sure where to start, contact me at the Productivity Intelligence Institute. I can help. 

Categories
Agile Leadership

Agile Leadership In Turbulent Times

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In the 1990s, software developers were getting frustrated. They found that the needs of their clients often changed during the development process. What they thought would be the final product needed to go through time-consuming revisions. In 2001, a group of developers introduced Agile as a way to streamline this process.

Why Change Is Difficult to Navigate

Your brain is a predictive machine. It constantly processes information about the world, trying to guess what will happen next. During seasons of calm, events unfold in ways you expect. You can follow a daily schedule, make your appointments and deliver products on time.

You feel surprises in the limbic system, one of the oldest neural structures in the evolutionary chain. This system deals with unexpected stresses in the same way as an encounter with a dangerous animal. Your fight-or-flight response flips on, making it difficult to make rational decisions. Many leaders stick to ineffective strategies in times of crisis because it gives them the simple comfort of familiarity.

From Assembly Lines to Agile Thinking

Assembly lines transformed manufacturing in the early 20th century. A step-by-step process would lead to a consistent product on the other end. It is still an effective methodology if you know the exact results you need.

However, the landscape is quite different for modern entrepreneurs. Technology changes quickly with new devices coming online every day. Employees’ needs and expectations have transformed in the wake of the pandemic. Consumer trends also change at a faster pace as people receive updates on social media.

Rather than resisting shifting expectations, Agile thinking acknowledges that change is the norm. If you can embrace change in unusual times, you will be ahead of competitors relying on older strategies that used to work.

Marks of Agile Leadership

Open versus closed thinking: A leader with a closed mentality assumes that the status quo is the way things are always supposed to be. An Agile leader knows that processes work until they stop working. Such changes do not represent failure but the need for reevaluation and growth.

Horizontal versus vertical leadership: Agile leaders depend on their team members to make projects happen. They know the gifts of their employees and assign tasks that use them. This horizontal arrangement gives more ownership to team members than a top-down structure.

Adaptive versus fixed processes: In computer programming, the Agile process breaks the final product into small segments. Each team member holds responsibility for a few of those pieces. When the team must address changes, they can bundle them into the process at a more manageable scale. Regular reflection and reporting allow the team to embrace changes before the project moves too far forward.

Putting Agile Leadership into Practice

Embracing Agile leadership involves a shift in the way you understand your organization. If you are looking to adopt an Agile model at your business, you do not have to do this work alone. At Productivity Intelligence Institute, we seek to help entrepreneurial leaders acquire the tools for success in a changing landscape. Feel free to reach out for a consultation.

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Managing Virtual Teams

Best Practices for Managing Virtual Teams and Meetings

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Managing Virtual Teams that Thrive

What started as a necessity has become a standard operating procedure in many businesses. Some organizations used virtual teams before the pandemic, but the increase in remote workers due to the coronavirus had everyone looking for virtual solutions. As an entrepreneur, employing the best practices for management will help you leverage the benefits of a virtual team.

Embracing the Technology

Technology is a fundamental resource for virtual meetings and collaboration. As a manager, you want to confirm that everyone uses the same platform and understands the software. Getting all your team members on the same page will involve training, but it will also encourage inclusion, participation, and collaboration. You also must recognize that people learn technology at different paces. Be patient with employees who need extra practice to gain proficiency.

Acknowledging the Challenges

The early stages of virtual meetings can be frustrating. Depending on the makeup of your team, you may have people in different time zones and variations in internet speeds. The small delays between responses can make the process feel unnatural. As a leader, it is best to acknowledge the challenges and talk to the team about ways to overcome them.

One of the most frequent concerns with virtual teams is the lack of face-to-face time with leaders and other team members. If it is feasible in your situation, you may want to schedule monthly in-person gatherings. You should also offer virtual office hours when you can talk individually with team members by phone or video chat.

Understanding Social Needs

Managing virtual teams is not just about technology. The best online meetings happen when the leadership understands the social needs of the human participants. In an online context, people still want to feel respected and included. They want to know that their colleagues are listening and paying attention.

Fairness is a concern in an online arena. Speakers may not realize they are speaking over other colleagues or dominating the conversation. It will take extra effort and attention from the leader to make certain that every participant has a chance to speak.

It can also be helpful to gather the group for conversations on topics other than the primary project. In the early stages, reflecting on how to improve communication and establish operating standards will encourage group cohesion. Celebrating completed steps or the end of a project will also build the group. 

Being the Example

The human brain is one of the greatest challenges to virtual meetings. Despite your best efforts, there is still a part of every employee that sees online meetings as a little less than real. You can improve this situation by demonstrating your engagement. Small actions like turning off notifications and keeping your phone out of view will keep you from looking distracted and set a standard for the group.

An Experienced Partner for Learning Best Practices

At Productivity Intelligence Institute, my focus is on helping entrepreneurs benefit from improving their leadership skills. If you need ideas for managing virtual teams at your business, feel free to reach out. I would be honored to work with you.

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Make More Money

Make More Money As a Teacher

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Education careers are often emotionally fulfilling. Unfortunately, many teachers struggle to make ends meet, which requires them to look for ways to increase their annual income through various techniques. Some teachers begin a side hustle to earn a little extra cash while others return to school for an advanced degree. If you’re a teacher who needs to make more money, here are a few ways to do it. 

1. Start Tutoring 

Tutoring is a great way to use your current skills to earn more money. It offers you flexibility since you can choose to tutor based on age or subject. You can tutor students to prepare them for the SAT or ACT. You can even decide to tutor one-on-one or in groups. Tutoring automatically takes place during your free time, which is an added benefit. 

2. Teach Abroad 

If you like to travel, then teaching English abroad during the summer may be the perfect way to make more money. It will help you improve your teaching skills and give you a chance to learn about other cultures. There are short-term teaching opportunities, or you can teach English online to foreign students. 

3. Earn an Advanced Degree 

Teachers who have earned a bachelor’s degree in science are able to teach elementary school and high school students. According to Salary, a public-school teacher who has a bachelor’s degree can earn from around $57,000 to $62,000 a year. 

The median annual salary for teachers with a master’s degree increases to around $58,200 to $62,800. A master’s degree can also help you gain employment more easily since the higher degree tends to stand out among candidates.  

4. Sign Up for Additional Work at School 

Your school may offer opportunities for you to earn more money. For instance, you may be able to sign up to coach a sports team or the debate team. You might even be able to earn more by chaperoning a school event or by working as a drama instructor. 

5. Become an Administrator 

Teachers who are looking for a higher salary often switch over to the administrative side of education. You’ll be able to earn more as a school principal, vice principle or an operations manager. You’ll still have the opportunity to work with students, but you’ll make more money. 

If you’re considering this step, search for warm leads. You’ll have a better chance of moving into administration if you know someone on the inside who can recommend you for the job. 

Enjoy a More Comfortable Lifestyle 

Around the world, communities have recognized education as a major factor in improving the negative effects of social, personal and global traumas that impact people’s mental health. While most people recognize that teachers should earn more, funding may not be available. This means that teachers need to find other ways to supplement their income.  

Supplementing your teaching income will allow you to enjoy a more comfortable lifestyle. One of the great things about becoming a teacher is that your skills are useful in many other areas and fields. At the Productivity Intelligence Institute, I can help you come up with different ways to increase your annual income. Contact me for more information today. 

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Brain Hacks

Brain Hacks to Develop Your Empathy

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Empathy is the ability to step into another person’s emotional state of mind and understand how they feel. Why does empathy matter? As a leader, you can inspire loyalty and commitment when you show that you empathize with your team members. Leaders who inspire others are productive high achievers. If you aspire to that level of success, empathy will help you get there. 

Psychologists and neuroscientists have discovered that empathy is a skill you can develop by rewiring your thinking. How do you do that? These brain hacks how learn empathy will get you started.

Spend Time Around Different Kinds of People

One of the best ways to stretch yourself emotionally is to step outside your social circle. Spend time with people who have diverse backgrounds, cultures, and views about life. According to relationship expert Chase Amante, “By exposing yourself to various kinds of people, you challenge your preset notions, make it increasingly difficult to remain removed and judgmental, and humanize people who were previously only stereotypes to you.”

Every time you challenge your own thinking, you grow emotionally and intellectually. Spending time around new people and actively engaging with them will make you a better leader.

Keep Your Brain Strong

Your brain controls your thoughts and feelings. How do you keep it sharp for a lifetime? Neuroscientist Tej Tadi, the founder of MindMaze, offers five simple hacks for keeping your brain healthy. 

• Discover which learning style works for you, and use it.
• Keep learning: Your brain is flexible and strong. It can keep learning if you continue stretching yourself to learn new things.
• Get regular exercise: Exercise releases endorphins and other feel-good hormones, which will help your brain become more emotionally aware.
• Develop empathy and awareness of others: Active listening will fire up your brain cells.
• Regulate your emotional reactions: Learn to handle your emotional reactions to stress and fear. Never let emotions override your logic.

Practice Being Compassionate

Empathy alone is not enough. While empathy for positive emotions can enhance your life by increasing your ability to feel joy and pleasure, there is a downside. Too much emotional empathy for negative emotions can lead to symptoms of anxiety and depression. If you doubt that, consider the way you feel after watching a string of sad news reports on TV. This leads to a condition that is sometimes called “compassion fatigue.”

According to researchers at Ireland’s Royal College of Surgeons, however, the term “compassion fatigue” is a misnomer. Compassion is distinct from empathy because it helps us feel a need to help people without actively feeling their pain. Why does this matter?

“The distinction is important because it turns out that compassion is the antidote to the distress we feel when we empathize with people who are suffering. We need less empathy and more compassion.”

Inspire Others and Realize Your Goals

Hack your brain by developing your empathy and compassion, keeping your brain strong, and learning to regulate your emotions. At the Leonard Productivity Institute, we use findings from neuroscience to create programs that help everyone become more productive. To learn more, contact us.

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Increase Productivity

Productivity Secrets of Satya Nadella

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Five Secrets to Increase Productivity from Satya Nadella

Since becoming the third CEO of Microsoft in 2014, Satya Nadella has made some critical changes to increase productivity throughout the organization. Unlike tech entrepreneurs that advocate slogans like, “Move fast and break things,” Nadella takes a slower, more deliberate approach. He believes meaningful productivity emerges from a culture that fosters creativity, curiosity and passion.

1. Curiosity and the Desire to Learn

Nadella embraces a growth mindset that always leaves room for new ideas. He is a voracious reader who is curious about the world. As an entrepreneur, you need to be an expert in your field, but you also want to find connections in other disciplines. Expanding your knowledge helps you discover unmet needs that will lead to your next product or service.

2. Focus on the Critical Issues

As a CEO, Nadella delegates many day-to-day decisions. This practice allows him to focus on the most critical questions. His attitude toward decision-making is deliberate and patient. He takes a deep dive into a few issues to promote well-informed choices.

3. Develop Passion

Nadella’s advice for any employee is to find a way to fall in love with what you do. Passion breeds productivity and a desire to improve. In the workplace, passion is also contagious. When your employees see leaders who are excited about projects, they will also get excited about moving things forward.

4. Create Infectious Energy

Similar to passion, energy can also infect a business culture. Nadella frequently talks about developing an energy quotient that is often more important than an employee’s IQ. Energy in the workplace tends to snowball with the successful completion of each task and project. High-energy businesses are growing organizations that exude creativity and a positive atmosphere.

5. Increase Productivity by Inspiring Others

Many entrepreneurs have reached their current level of success by self-motivated hard work. At a certain point, Nadella believes leaders need to cede some control and make space for other employees to shine. As a CEO, you do your job well when you inspire the leaders beneath you to succeed. Your original vision may have been enough to start your business, but continued growth will require the leadership, initiative, and gifts of employees you trust.

A Partner for Productive Entrepreneurs

Productivity Intelligence Institute is dedicated to helping business leaders achieve the best possible performance from themselves and their organizations. We specialize in helping entrepreneurs develop productivity strategies that work with their culture and promote forward growth. If you are ready to take your business to the next level of success, we would be thrilled to work with you. Contact us today.

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Increase Productivity

Productivity Secrets of Barack Obama

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Productivity Secrets

Few leadership positions have as many demands and responsibilities as being the president of the United States. In that role, Barack Obama made it look easy with his unflappable demeanor and ability to speak about any subject in an engaging, charismatic way. Obama’s daily life as president required him to pack as much productivity as possible into every minute. How did he do it? 

1. Make Use of Uninterrupted Time 

Although we think of most highly productive people as early risers, Obama was a lifelong night owl who used the uninterrupted nighttime hours to get a jump on the next day. Obama used those hours on tasks that required his full concentration, including writing first drafts of speeches or planning for an upcoming meeting with a head of state.

It can be hard to find uninterrupted blocks of time in your day, but try to carve them out. If you’re an early bird, consider the early morning hours. Get as many hours as you can to fully focus on your work.

2. Minimize Decision Fatigue 

As president, Obama had to make major decisions about the country every day. Decision fatigue is a real phenomenon that can sap your energy for bigger projects. It happens when you’re overwhelmed by the number of daily decisions you must make. Mental health experts recommend minimizing low-stakes decisions like what to wear and what to eat every day. 

In Obama’s words, “You need to focus your decision-making energy. You need to routinize yourself. You can’t be going through the day distracted by trivia.”

Obama managed this by always wearing the same suits and eating the same things every day. Obama is not the first highly productive person to simplify his wardrobe as a way of minimizing decision fatigue. Designer Michael Kors wears the same outfit of jeans, a white tee shirt, and a black blazer every day. He has said in interviews that it gives him one less thing to stress about every day. Steve Jobs was known for always wearing jeans and a black turtleneck sweater. 

3. Let Go of Perfectionism

You may be surprised to hear that Obama says he is not well-organized. Like being a night owl, this is another way the former president defies what we think of as a classic trait of highly productive people. 

In an interview on productivity tips, Obama noted that he relied on a team of trusted professionals to help him get through the mounds of paperwork his job as president required. He said he could get through the work by breaking tasks down into small pieces and realizing that some things just wouldn’t get done.

“If you’re too much of type A,” he said, “you need to leaven that a little bit.” He added that “feeling comfortable with the fact that we’re human, and we’re going to be imperfect,” will help you get more done in the time you have.

Become the Leader You Want to Be

At the Productivity Intelligence Institute, we work with business leaders, project managers, and other professionals who want to maximize their productivity and become leaders who make it look easy. If you need help reaching those goals, talk to us today.

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Thought Leadership

How Thought Leadership Impact Demand Generation For Your Services 

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Businesses use thought leadership to position a company as an expert. According to the editor-in-chief of Strategy & Business, Joel Kurtzman, thought leaders are, “recognized by peers, customers and industry experts. They have distinctively original ideas, unique points of view and new insights.” Businesses employ thought leadership to increase awareness and improve credibility for demand generation, which means creating demand using different channels and techniques. This is how thought leadership impact demand generation for your services. 

Develop Trust 

Thought leadership requires trust, and to develop that, you must focus on reliability. Thought leaders must also be able to provide reliable information. 

In 2020, Edelman-LinkedIn performed a Thought Leadership Impact Study. The study determined that around 88% of decision makers in business believed that thought leadership increases consumer trust. This was especially true in B2B areas that featured lengthier sales cycles and higher budgets. 

Building a B2B thought leadership plan requires you to know who your audience is and what they want. Once you’ve narrowed that down, you can begin developing content strategy. Be sure to create content that tells your customers about the business. Keep in mind that a business’s brand is about more than the name, logo and the colors associated with it. A brand includes a business’s personality and voice. 

Connect with Your Audience 

Thought leadership doesn’t operate one way. Be sure to connect with your audience. Great connection platforms include popular social media sites like Facebook and LinkedIn. 

Determine what interests your audience. For instance, if someone asks a question on one of your social media sites, create a blog post around it or write a status update about it. Then, tag the person who asked or mention them in the content. When you give people time and maintain a conversation, you’ll create a positive connection with them. 

Keep in mind that these days, content and audience interaction mainly occur digitally. This shift is changing leadership development by making it easier for you to provide content more efficiently.  

Brainstorm Your Content 

Brainstorm about the kind of content your business can provide. Narrow down your best ideas and develop your content strategy around several important subjects. Consider performing a content assessment. This task will help you figure out content gaps and select topic ideas, ones that your team has yet to focus on. 

What is the Impact of Thought Leadership on Demand Generation? 

Establishing your business as an expert takes time and effort. To do this, you’ll need to stay current on your industry’s business trends. Also, forming a clear stance on industry-related situations and creating valuable content that reflects your proficiency are time-consuming endeavors. Is it worth it? According to a 2020 study on marketing and sales, it is. 

As long as you implement thought leadership wisely, you can make your business’s expertise available to your consumers. You can also support its reputation and trigger important conversations that increase demand. 

Making it Work 

Thought leadership impact demand generation by helping a business develop trust, improve its reputation and share its expertise. For help or guidance, contact me at the Productivity Intelligence Institute. I can help.