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Growth Strategies

Achieve More, Stress Less: The Winning Formula of Mind Mapping and Productivity Smarts

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Are You Ready to Unlock Your Full Potential?

Imagine this: You’ve got a jam-packed schedule, countless tasks to manage, and a team that relies on your leadership. The pressure is on, and you’re wondering how you’ll get everything done without sacrificing your well-being or family time. Sounds familiar? You’re not alone. In today’s fast-paced world, many professionals like you are struggling to juggle their responsibilities while striving for success.

But what if I told you there’s a way to not only manage your workload more effectively but also to unlock your full potential? Welcome to Productivity Smarts, the ultimate podcast hosted by renowned productivity expert Gerald J. Leonard. In every episode, Gerald shares captivating stories, invaluable tips, and cutting-edge strategies designed to transform the way you approach productivity.

What’s Holding You Back?

Let’s face it—being a project or program manager isn’t easy. You’re responsible for overseeing extensive project portfolios, keeping culture change front and center, and ensuring that your team stays on track. Add to that the constant stress of wondering if you’re forgetting something critical or the anxiety of proving your worth to your boss, and it’s no wonder you feel overwhelmed.

You might be asking yourself: How can I manage all of this without burning out? Or Is there a better way to lead my team and still have time for my personal life? These are the questions that Productivity Smarts aims to answer.

Why Productivity Matters More Than Ever

Productivity isn’t just about getting more done; it’s about getting the right things done efficiently so you can have time for what truly matters. Whether you’re looking to reduce stress, overcome overwhelm, or simply get more done in less time, Productivity Smarts has got you covered.

For instance, Gerald shares real-life success stories of individuals who have achieved greatness through productivity. These aren’t just stories of working harder but working smarter—leveraging the latest tools, techniques, and habits to boost productivity while also enhancing happiness and fulfillment in both personal and professional life.

Have You Tried Mind Mapping?

If you’ve ever felt overwhelmed while managing your projects or goals, you’re not alone. Many professionals struggle to keep their teams on track while fostering a creative and innovative environment. But here’s a solution you may not have considered: Mind Mapping.

Mind mapping is a visual tool that helps you organize your thoughts and ideas, making it easier to manage projects and events more efficiently. Studies show that mind mapping can increase productivity by 30%, reduce meeting times by 20%, and improve memory retention by 10%. But how exactly does it work?

The Science Behind Mind Mapping

Our brains process information more efficiently through visual and spatial thinking. Mind mapping combines these two cognitive processes, allowing us to represent our thoughts and ideas visually. This visual aid can help us better understand complex concepts, make connections between ideas, and recall information more easily.

Consider this: When you’re tasked with organizing a large-scale fundraising event, your team might initially struggle to develop creative ideas while keeping logistics and budget in mind. But when you introduce mind mapping into the brainstorming process, ideas begin to flow freely, and your team devises a cohesive plan in just a few hours. This is the power of mind mapping in action.

What If You Could Make Better Decisions?

In high-pressure situations, making sound decisions quickly can be challenging. But what if there was a resource that could help you improve your decision-making, project management, and workplace engagement skills? Enter A Symphony of Choices by Gerald J. Leonard.

This must-read book takes you on a journey through a high-pressure season for a symphony orchestra, where a mentorship program was implemented to turn things around. Through real-life examples and relatable anecdotes, you’ll learn how mentorship can transform a team, boost productivity, and achieve outstanding results. Whether you’re in the music industry or any other field, the lessons in this book are invaluable for anyone in a leadership position.

Could a Coaching Program Help You Achieve Your Goals Faster?

Now, let’s talk about taking your productivity to the next level. Are you looking for a way to accelerate your growth and achieve your goals faster than you ever thought possible? If so, the Growth Strategies Coaching and Mastermind Program from the Productivity Intelligence Institute might be just what you need.

Led by productivity expert and mastermind coach Gerald J. Leonard, this program offers a unique blend of coaching, mentorship, and peer support. Through weekly coaching calls, personalized feedback, and accountability from a supportive community of like-minded professionals, you’ll learn the strategies and tactics needed to achieve your most ambitious goals.

What’s the Real Benefit of Mind Mapping?

Mind mapping isn’t just a tool for organizing your thoughts; it’s a powerful way to boost collaboration, reduce misunderstandings, and achieve your goals more efficiently. According to a mind mapping software blog survey, 96% of users reported increased productivity, and 90% reported improved creativity.

Mind mapping software can save you up to 30% of your time compared to traditional note-taking methods. Imagine what you could do with that extra time—whether it’s working on a new project, spending time with your family, or simply taking a well-deserved break.

Are You Ready to Try Mind Mapping?

If you’re intrigued by the potential of mind mapping, why not give it a try on your next project? Start by identifying the main goal, brainstorm related ideas, and then use visual aids like colors and symbols to make your mind map easy to understand and remember.

As you explore mind mapping, you’ll find that it not only helps you stay organized but also fosters creativity and innovation within your team. And remember, taking breaks to recharge your batteries is just as important as working hard. So take care of yourself and your productivity.

What’s Next for You?

At Productivity Smarts, our goal is to help you achieve your goals and live your best life. We hope you’ve gained valuable insights and actionable strategies to boost your productivity and increase your happiness and fulfillment. But don’t stop here—apply what you’ve learned, keep striving towards your goals, and continue to explore new ways to enhance your productivity.

If you haven’t already, be sure to subscribe to Productivity Smarts for more inspiring episodes and expert advice from Gerald J. Leonard. Each episode is packed with practical tips and strategies designed to help you unlock your full potential and take your productivity to the next level.

Final Thoughts: What Will You Do Today?

As you wrap up reading this post, ask yourself: What’s one thing I can do today to improve my productivity? Whether it’s trying out mind mapping, setting clear goals, or exploring a new productivity tool, take that first step towards unlocking your full potential.

And remember, productivity isn’t just about working harder; it’s about working smarter. By leveraging the right strategies and tools, you can achieve more in less time, reduce stress, and enjoy a better work-life balance. So why wait? Start your journey towards greater productivity and success today.

Call to Action: Ready to Unleash Your Full Potential?

Are you ready to unlock your full potential and maximize your productivity? If so, join us on Productivity Smarts and discover the strategies and tools you need to succeed. Subscribe now and start transforming the way you approach productivity.

Click here to check out this program.

Categories
Growth Strategies

Top 10 Books for Growth Strategies

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“The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic.” – Peter Drucker

Growth strategies are essential for businesses to survive and thrive in the ever-changing market.

Do you want to learn from experts and successful business leaders and gain insights into your field’s latest trends and strategies? Are you motivated by the need to grow your business, innovate, and stay ahead of the competition?

One thing that people may believe that’s untrue about books on growth strategies is that they are only relevant to entrepreneurs and startup founders. The principles outlined in these books can be applied to businesses of all sizes and industries.

In a study published in the Journal of Business and Psychology, researchers found that individuals who read business books had higher levels of business knowledge and skills than those who did not. Specifically, individuals who read business books scored higher on a business knowledge test and were more likely to implement new business strategies than those who did not read business books.

The study also found that individuals who read business books were more likely to have positive attitudes toward change and could better adapt to new business environments. These findings provide statistical proof that reading books on growth strategies can improve business knowledge, skills, and adaptability.

Here are the top 10 books to help you stay ahead of the competition and achieve your business goals.

  1. “Scaling Up: How a Few Companies Make It…and Why the Rest Don’t” by Verne Harnish. Verne Harnish, the founder of the Entrepreneurs’ Organization, provides a practical guide for scaling up your business in this book. Harnish uses his experience coaching several companies to succeed and presents a practical roadmap for companies to follow.
  2. “The Lean Startup” by Eric Ries. “The Lean Startup” is a must-read for anyone looking to start a business or grow an existing one. Eric Ries introduces a new approach to business that focuses on rapid experimentation, customer feedback, and iterative design. By adopting these principles, companies can reduce their time to market and achieve growth quickly.
  3. Good to Great” by Jim Collins. In his book “Good to Great,” Jim Collins analyses the qualities that separate great companies from good ones. The book is based on years of research and interviews with executives from leading companies. The book’s primary message is that great companies are led by Level 5 leaders who prioritize their team’s success over their own.
  4. The 7 Habits of Highly Effective People” by Stephen Covey. Stephen Covey’s “The 7 Habits of Highly Effective People” is a classic that has sold millions of copies worldwide. Covey provides seven essential habits for achieving success, including being proactive, beginning with the end in mind, and seeking first to understand, then to be understood.
  5. Traction: Get a Grip on Your Business” by Gino Wickman. In “Traction,” Gino Wickman presents a practical framework for managing your business. The book covers six key business components: vision, people, data, issues, process, and traction. By following this framework, companies can achieve their goals and experience growth.
  6. Zero to One” by Peter Thiel. “Zero to One” is a unique book that presents a contrarian view of the startup world. Peter Thiel argues that businesses should aim to create new markets rather than compete in existing ones. Thiel also provides insights into the essential qualities of successful entrepreneurs, such as a clear vision and the ability to think independently.
  7. The Innovator’s Dilemma” by Clayton Christensen. Clayton Christensen’s “The Innovator’s Dilemma” is a must-read for anyone in the technology industry. Christensen examines why established companies fail to innovate and identified the fundamental principles for successful innovation. By understanding these principles, businesses can stay ahead of the competition and achieve growth.
  8. Blue Ocean Strategy” by W. Chan Kim and Renee Mauborgne. In “Blue Ocean Strategy,” W. Chan Kim and Renee Mauborgne introduce a new way of thinking about competition. The authors argue that businesses should focus on creating unique, uncontested markets rather than competing in existing ones. The book provides a practical framework for achieving this and includes examples of companies successfully implementing the strategy.
  9. The E-Myth Revisited” by Michael E. Gerber. “The E-Myth Revisited” is a must-read for starting or growing a small business. Michael E. Gerber introduces the concept of working “on” your business rather than “in” it, providing practical tips for building a company that can run without you. By adopting these principles, businesses can achieve sustainable growth and success.
  10. The Art of Possibility” by Rosamund Stone Zander and Benjamin Zander. “The Art of Possibility” is a unique book that explores the power of possibility thinking. The authors provide practical tools for shifting your mindset and opening up new opportunities for growth and success. The book includes real-life examples of individuals and organizations that have achieved remarkable success by embracing possibility thinking.

Reading books on growth strategies is a great way to stay ahead of the competition and achieve your business goals. The books on this list provide practical tips and insights to help you scale up your business, innovate, and achieve sustainable growth. Creating a reading schedule, applying the principles outlined in these books to your work, and tracking your progress toward achieving your goals will take your business to the next level!

Categories
Growth Strategies

Why Is Goal Setting Important

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It’s easy to feel as though you’re directionless. You work hard but aren’t getting where you want to go in life. A big reason why you might feel like this is that you haven’t taken the time to consider what you want from your life. It’s time to set formal goals. Why is goal setting important? It’s important because it’s one of the main growth strategies

What is a Goal?

A goal is an objective or a target that you want to reach using action. It seems like a basic concept, but there are a lot of goal variations. For instance, you can set a daily, weekly, monthly, quarterly or yearly goal. You can make big and small goals. 

Why do people set goals? We make goals to give ourselves direction and find a purpose in life. Set goals to motivate yourself and ensure that you look forward to each day. 

Goals Prevent Distractions 

Some people suffer from shiny object syndrome, which is when you’re always hunting for the next big thing. When people have shiny object syndrome, they constantly change their goals according to what is most attractive and interesting in the moment. 

The problem with shiny object syndrome is that it never gives you enough time to reach any of these types of goals. You are unable to get anywhere because you are repeatedly switching which direction you’re going. This is a common consequence for people who live without setting goals. 

There is neuroscience behind setting goals. The human brain is constantly barraged with billions of information bits from the environment. It is the job of your brain to manage all of this information without overwhelming you. 

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How does the brain select where you turn your attention to and what to overlook? The human brain has a network referred to as the reticular activating system. This system filters out information as it comes into your brain. It automatically moves your attention to the things that are important. 

The reticular activating system is why you can block out the humming of your home’s furnace but react immediately when someone says your name. 

Goal Setting at Work 

Goal setting will help you reach your career goals. If you need to motivate your team, set clear goals. For instance, if you have a project due by the end of the year, then break down the tasks and assign them to different team members. Make sure that you’re available to help your team with the project. Give them feedback as you work through the many tasks. 

When work goals are clear and your team understands their importance, you’ll motivate your team and complete projects on time. Set goals that are challenging but reachable. 

Key Growth Strategies 

Goal setting is a key growth strategy, one that will help you get where you want to go and accomplish what you want to accomplish at your company. If you need help creating goals, contact me at the Productivity Intelligence Institute. 

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Growth Strategies Uncategorized

How Do Affirmations Work?

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If you’ve read a self-help book, it probably advised you to perform daily affirmations. Most people are familiar with positive affirmations, but if you haven’t used them, doing so may seem awkward. Telling yourself that you are amazing might be weird, but it can help you feel more positive. Affirmations are one of the principles of success. Here’s how they work. 

What are Positive Affirmations? 

Positive affirmations are positive declarations that people use to counteract negative or useless thoughts. Practicing positive affirmations is easy. The only thing that you need to do is select a phrase and repeat it in your head. 

There are many reasons to use positive affirmations. For instance, you can choose one for: 

• Motivation
• Encouraging positive life changes 
• A self-esteem boost 

If your go-to is negative self-talk, reset this subconscious pattern with positive affirmations. 

The Psychology that Supports Positive Affirmations 

One of the main theories that supports positive affirmations is the self-affirmation theory. Researchers have conducted studies testing the theory that humans can maintain their sense of self-integrity using positive self-talk. 

Self-integrity is a person’s apparent ability to manage moral results and respond appropriately when it’s being threatened. 

There are three main pieces that support self-affirmation theory. The first one is that when a person uses self-affirmation, they’ll maintain a comprehensive narrative about themselves. Under this section of the theory, people are moral, flexible and able to adjust to different situations. 

The second piece of the theory is that your ability to maintain your self-identity does not require perfection. Instead, you need to see yourself as competent and satisfactory in the areas of your life that you value. 

The third part of the theory is that people maintain their self-integrity when they act in positive ways. When you’re using a self-affirmation, you aren’t saying a phrase like “I am a good instructor” because you want praise. You’ll be saying it because you desire that type of praise for actions that are in line with one of your personal values. 

Tips for Making Your Positive Affirmations Effective 

Positive affirmations are often effective in the workplace. This is especially true of hybrid workforces. You can use them to help your employees manage their insecurities and negative thought patterns, helping them reach better work results

Consider sharing positive workplace culture quotes. Don’t use these quotes at random. Make sure that you know how to use positive workplace culture quotes. The best time to use these kinds of quotes is when you’re setting new work goals. 

Implement positive affirmations at the beginning of each work week. This could help both you and your staff feel more self-assured about the next project. 

While you might not be able to get rid of the Monday blues, positive affirmations are the perfect way to inspire your workforce. Affirmations may even inspire your workers like coffee does. They could energize your staff and help them focus on their week. 

Personalizing Your Personal Affirmations 

Principles of success include embracing personal affirmations. Create a personal affirmation that speaks to your management style. If you need help developing one or guidance on how to use your personal affirmations consistently, contact me at the Productivity Intelligence Institute. 

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Growth Strategies

Goal Setting Can Motivate Performance

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Setting Goals to Improve Performance

Smart entrepreneurs are always searching for growth strategies that will benefit their businesses. Working toward goals has been popular since Edwin Locke suggested the Goal-Setting Theory of Motivation in the 1960s. Continued research has improved the application of this technique and developed a body of best practices for goal setting in the workplace.

How Goal-Setting Improves Performance

In the brain, working toward goals involves the intersection of motivation and will. A well-structured objective promotes something that would not happen without extra effort.

Attaining a goal stimulates the dopaminergic reward system, giving a sense of pleasure. This reward process is powerful enough that the brain will rewire itself to focus on attaining the goal.

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Choosing the Right Type of Goal

The sense of reward that comes with attaining a goal requires starting with the right objective. Trying to make goals out of routine tasks is rarely successful. Instead, workplace goals should be clear, challenging, and purposeful.

Specific and Clear

It is easier for employees to work toward a successful outcome if they can visualize it. Goals should be concrete and measurable. Specificity allows employees to develop strategies for attaining goals and offers benchmarks to measure progress.

Challenging but Attainable

When you assign a goal, it should reflect your understanding of the capabilities of the employee. A well-designed goal will not be out of reach but should involve some stretching. The challenge of a task is part of what creates interest and focus.

Mission-Oriented and Purposeful

You should be able to relate goals to the overall purpose of your business. Feeling like they are contributing to the business’s success gives them greater ownership over the task. The goal is no longer just about a personal challenge. It also benefits the broader organization.

Supporting Your Team’s Goals

As a manager, you have more to do than designate goals. You will want to keep track of progress and offer support that will lead your team to success.

Set the Stage for Success

Failure is one of the risks of goal-setting. If meeting the goal becomes too complicated or stressful, it can hurt morale. Just as success leads to a sense of reward, failing to meet an objective feels like a penalty.

You want to know your team members have the resources they need for a successful outcome. This preparation may include investing in upgraded software or making training available to improve skills.

Offer Meaningful Feedback

Objectives that deserve to be formal goals will take time to achieve. Offering regular feedback to your staff shows that you are paying attention. It also provides an opportunity to evaluate progress, discover friction points, and make plans to alleviate them.

The Power of Choice

A sense of autonomy is critical in successful goal-setting. Employees are more likely to stay engaged with the challenge if they feel like they could choose to accept it. When a goal becomes another assignment, the staff will treat it as routine work.

A Partner for Entrepreneurial Growth

Productivity Intelligence Institute seeks to help entrepreneurs develop and implement growth strategies for success. If you need help achieving your business goals, contact us today.

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Growth Strategies

Can A Growth Mindset Be Taught

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Seven Steps for Promoting a Growth Mindset at Your Business

Many organizations operate from a fixed mindset. They hire employees to fill specific roles with little or no expectation of change. One of the most effective growth strategies involves moving from this static model to embrace a culture centered on progress.

A growth mindset assumes that improvement is always possible with enough effort and practice, a natural fit in the entrepreneurial world. Workplaces that focus on positive evolution will be more creative and productive. However, developing a growth mindset takes intentional action.

1. Embrace Challenges

A growth-centered workplace recognizes that challenges promote engagement. As a leader, you can set goals for individuals and teams that require extra effort. This goal-setting process must be well-planned. You want to set objectives that are hard enough to cause some frustration but not so difficult that they become demoralizing.

The people who find the greatest success in life and those who achieve their dreams certainly have one thing in common. They know how to attract the resources they need to succeed.

2. Encourage Curiosity

As employees grow in their skills and knowledge, they may see new ways to handle old problems or new directions for the organization. Allow this curiosity to inspire creative solutions. You never know where the path might lead.

3. Acknowledge Effort

The growth mindset takes advantage of the neuroplasticity of the brain. Challenging tasks and novel ideas form new neural connections and expansion. When employees struggle to reach their goals, they are expanding their minds. The process becomes as important as the goal in a growth mindset culture.

4. Offer and Accept Feedback

Meaningful feedback is an essential part of developing a growth culture. People with this mindset are not averse to constructive criticism. They know that your observations will help them improve.

As a leader, you must also be willing to accept feedback from your staff. A growth mindset culture breeds creativity, and you may be surprised at the insights your employees bring when they look at the organization from a different point of view.

5. Model Graceful Failure

A real challenge runs the risk of failure. Your staff will look at your example to see if they are truly free to make mistakes as part of the process. If you panic when something goes wrong, it will limit the potential for growth in the organization. Employees should accept failure as an opportunity to evaluate and develop new strategies.

6. Praise the Process

The growth mindset takes a holistic approach to project management. The steps along the way to successful completion are also platforms for learning. When a project is done, the team should examine the entire process to look for friction points and see how they might become more efficient.

7. Celebrate Growth

When you see signs of growth, acknowledge the effort and share the news. Your people should know when a staff member develops a new skill or accomplishes a goal. Creative people in the organization will find new ways to put these abilities to good use.

Your Partner for Entrepreneurial Growth

The growth mindset is one of several growth strategies we promote at the Productivity Intelligence Institute. Our goal is to help entrepreneurs improve their organizations and gain success. If you need help taking your business to the next level, feel free to reach out to us.

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Growth Strategies

What Goal Setting Implies In Strategic Management

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Goals are one of the most important growth strategies in management. Businesses benefit from setting goals in many different ways. Keep in mind that creating effective goals takes time. Also, setting them is a minimal part of what will need to be done to reach them.

Why Goal Setting is Important

Strategic goal setting gives a business and its workers objectives that bring them together. These goals should inspire workers and keep everyone heading down the right path.

In a business, managers should help employees coordinate their tasks. If employees share goals, it will help you keep several projects moving toward completion. When a business uses goal-setting strategies, it may inspire workers to perform at a higher level. Be sure to set goals that are challenging but not overwhelming.

Growth strategies will help you make sure that your staff completes their work on time. This will ensure that your company:

• Meets its deadlines
• Makes the most of market opportunities
• Provides high-quality customer service

How to Set Goals

To set goals, ask questions like:

• What customer need is the company attempting to meet?
• Why is the company attempting to meet the need?
• How is the company going to meet the need?
• What are the company’s risks, strengths, opportunities, and weaknesses?

Use these questions to develop realistic goals. Goals are more than wishful thinking. They are specific objectives that are realistic, quantifiable, and on a timeline. Think of goals like stair steps that lead to a particular mission. Goals turn into the link that brings your mission to fruition.

Be flexible with your goals to modify them in real time. Goals should not be stagnant. Instead, keep them dynamic and developing.

Types of Strategic Goals

Goal-setting strategies may consist of short-term, medium-term, and long-term goals. You can direct them toward various objectives. For instance, you may need to set a financial goal to reach particular monthly, quarterly, or yearly profits.

You might want to set human resource goals like improving team connections or increasing awareness of team diversity. Public relations goals may be something like increasing brand recognition or improving goodwill in certain communities.

When you set goals, it could help you assess the performance of your staff. Consider developing employee goals that support your company’s objectives. You can then measure the performance of your employees against the individual goals that you’ve established.

How the Brain Reacts to Goal Setting

The section of the human brain that needs optimal processing conditions is the prefrontal cortex. This part of the brain takes care of complex problem-solving. It is also the area that learns. The prefrontal cortex recognizes the value of taking action.

When you set goals, your brain is assessing which ones to prioritize. For instance, you might give a list of tasks to one of your employees, but if one task is for the CEO, then the employee is likely to prioritize that task. You can use this to reach your objectives.

Help with Goal Setting in Strategic Management

Goal setting in strategic management will help you keep your team focused and inspired. If you need help, contact me at the Productivity Intelligence Institute.

Categories
Growth Strategies

What Are Growth Strategies In Business?

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Once small businesses start seeing profits, they usually attempt to increase their sales. Keep in mind that there are techniques that small businesses can use to bring about growth. The technique that a company chooses to use for expansion will be based on its financial standing. You’ll also want to consider the competition and government regulations. Common growth strategies include diversification, product expansion, market infiltration, and acquisition.

Diversification

Diversification is a common growth plan for small businesses. When small companies develop new products for new markets, they are diversifying. This type of strategy is a risky one. If your company decides to go this route, then the development team will need to plan cautiously.

Advertising research is vital under a diversification growth plan. The reason for this is that your company will need to figure out if customers in the new market want to buy your products.

When you’re considering a strategy, you should also consider your company’s culture. Make sure that your company can develop value for its customers. You’ll also need to know what expertise is needed to provide the value and how well your company’s products deliver that value.

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Product Expansion

When small businesses decide to expand, they’ll be entering into a market development phase. This phase involves introducing their current product line into a new market. Why do businesses decide to expand? They expand when the competition is squeezing them too tight to grow in their current market.

If a company cannot find a new market, it will not be able to grow. Small businesses may also embrace market expansion if they discover new ways for consumers to use their products. For instance, a small water bottle distributor that typically sells its product to sports teams may find that gyms also use its product.

Market Infiltration

A popular growth strategy for small businesses is market infiltration. When a small business selects market infiltration, it will market more of its current products in its current market. The way that a company can grow using its current product line and market is by increasing its market share.

Market share refers to the percentage of dollar and unit sales that a business contains in a market compared to its competitors. A common strategy for increasing market share is for a company to decrease how much it’s charging for its products.

When you’re beginning a new growth strategy, you’ll want to make sure that your company features a strong culture. This will decrease your turnover rate and lower employee stress levels.

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Acquisition

Some small businesses decide to grow by acquiring another company. When a company chooses the acquisition route, they buy another company to increase its operations. Small businesses use this kind of strategy to increase their product line and break into new markets.

Selecting Growth Strategies

Once you select a growth strategy, follow the steps to obtain new customers and help your company reach its goals. Keep in mind that you may need to combine several growth strategies for expansion. If you need direction or support, contact me at the Productivity Intelligence Institute.