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Agile Leadership

Why Agile Leadership Is Important

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Agile management came about due to the realization that middle management was holding workers back more than helping them succeed. What is agile leadership? It is a style of leadership that aims to make employees more productive. 

The Benefits of Agile Management 

Agile management encourages better business results. It does this while wasting less resources and time. The leadership model empowers teams, helping them tap into their workforce’s complete power. 

Companies that operate under this type of leadership are more able to respond to outside factors. An agile approach lets companies visualize ways to improve their business model. It does this by allowing workers to experiment using enhanced products. 

Agile management helps leaders be more responsive at every level. It also supports better communication and increases worker confidence. Under an agile management mindset, there are opportunities for continued learning. Employees will also enjoy more autonomy. 

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The Principles of Agile Leadership 

The principles of agile management include: 

• Working toward better overall engagement levels
• System improvements 
• Working to please every client 
• Managing the company’s system instead of workers 
• Collaboration

How to Develop an Agile Mindset 

One of the most important features of an agile mindset is to realize that there is no black and white. Every decision is based on context. When you are facing uncertainty and changing conditions, you won’t find answers in a leadership book. 

It’s important to form a mindset that will direct you toward making decisions that align with your personal values and principles. Agile values inspire managers to collaborate with their teams and empower them to make decisions. As an agile leader, you’ll need to consider failures as chances to learn. You’ll also want to nurture trust and mental security in your company. 

Welcome an Agile Company Culture 

A company’s culture begins at the top. Leaders are not exempt from the corporate culture. Be the model for your company’s agile culture. 

A major part of becoming an agile manager is to develop a positive culture. Make sure that culture invests in the people who operate the company. 

Determine What Makes Your Company’s Culture Unique 

Companies like Google and Apple have cultures that are unique to them. Other companies are unable to recreate their dynamic because every culture is different. 

To ensure that your company’s culture thrives, focus on the people, quality, development and values. Agile managers ask their workers to help them create and build the company’s culture. Ask your workers questions like: 

• What does the company value?
• What is the best way to make decisions? 
• What is the purpose of the company? 

Agile managers develop high-performing teams. These teams are successful in complex and unknown environments. As an agile leader, you’ll need to embrace flexible principles to increase competitiveness. 

A High Priority 

Many companies are turning to agile leadership. This management model can help a company’s leadership team form fresh mindsets. Agile managers help companies move quicker, push innovation and adapt to a changing atmosphere. For guidance on developing your agile management skills, contact me at the Productivity Intelligence Institute. 

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Digital Transformation

What Does Digital Transformation Really Mean for Your Company?

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Digital access is integral to everyday life in the 21st century. Almost everyone in the world walks around with a computer in their pocket that can connect them with billions of users across the globe at the swipe of a finger. As a consequence of this, customers expect greater speed and efficiency from businesses than ever before. A lack of digital integration will slow your business down and drive potential customers away, so you need to adopt a policy of digital transformation to modernize your organization before it’s too late.

What Digital Transformation Is

Digital transformation is simply the process of integrating digital technologies into your business to solve problems. Because each company has unique needs, the goals and implementation of digital integration will vary widely between organizations. Thus, to avoid wasting time and resources on unnecessary technologies, companies must set out to adopt digital systems with careful planning and consideration.

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How Digital Technologies Can Benefit Your Business

Digital technologies have the potential to reduce human error, improve customer service, simplify logistics, and increase productivity for all kinds of businesses. For example, a solar panel installation service’s maintenance department could greatly streamline its processes by adopting the right digital field service management software. Without a digital solution, the department would take much longer to fix a client’s faulty solar panel.

First, a dispatcher would have to call a technician and give them the client’s address. Then, the technician would have to manually enter the address into their GPS, arrive at the location, and check in with the dispatcher. After that, the technician would have to diagnose the problem and call the dispatcher to inform them about a broken component. The dispatcher would then have to order a replacement component or update the inventory if the company already has the right component. Once they’re sure that they have the right part, the dispatcher would have to manually schedule another appointment and repeat the process until the problem is resolved.

A lot could go wrong with this process. The dispatcher could easily order the wrong part or forget to schedule a follow-up appointment. On top of that, the client could grow impatient if the technician has to spend a considerable chunk of their visit on the phone with the dispatcher. A field service management program would diminish the likelihood of human error and significantly speed up the process.

Once the client schedules an appointment, the program will automatically generate a ticket, assign technicians to the job, and give them precise directions to the worksite. Upon arrival, the technician can check in on an app on their phone or tablet, schedule a follow-up appointment, and automatically order the right replacement parts by submitting a basic report from the field. A good field service management program can save a lot of time for everyone in this scenario. The client will be happier, and the technician will be able to help more people during their shift. While your business might not have anything to do with solar panels, this example should provide some insight into how a business can greatly benefit from new digital technologies.

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How To Effectively Adopt Digital Solutions

Before integrating new technology into your business, you must conduct a thorough cost-benefit analysis. Your accounting department, operations managers, and other relative department heads should come together to weigh the pros and cons of any new technology. Don’t just settle for the first solution that you come across. After finding a promising digital technology, you should extensively examine the competition to find the product with the best functionality relative to price for your organization.

Bring Your Company Into the Digital Age

More and more businesses are adopting useful digital technologies to serve their customers and increase productivity. If your organization doesn’t use effective digital technologies, then it will eventually fall behind the competition. You want your organization to stay ahead of the pack, so don’t forget to take a look at our other articles on digital integration to find out how to get the most out of new technologies.

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Streamline Processes

Why Streamlining Processes Can Increase Your Performance and Profits

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The business world operates at a faster pace than ever before. For this reason, it’s important to ensure that every team, department, and worker in your organization can operate as efficiently as possible. Unfortunately, complex processes can hamper your employees’ efforts and slow your business down. Your company will eventually fall behind if it sticks with the same old ways of doing business, so check out these five important reasons to streamline complex processes.

Fewer Mistakes

Convoluted processes and systems are very prone to human error. The slightest mistake can cost thousands of dollars, put people in danger, and significantly affect your organization’s reputation. By streamlining complex processes as much as possible, you decrease the likelihood of human error in your organization, which leads to higher productivity and more consistent results.

Easy Onboarding

Training a new employee can be a very costly and time-consuming endeavor. This is especially true if your organization has a confusing workflow. Simplifying your company’s processes will allow new team members to hit the ground running, and all employees will have less difficulty helping each other and adopting new roles on the fly.

Adaptability

Crucial aspects of your business can change at a moment’s notice. While your organization’s processes may work well enough in the present, your organization must quickly adapt to sudden market shifts in order to compete. Simple processes are easy to modify and scale, so your company can always adjust to new conditions when managers strive to streamline complex processes.

Happier Workers

Complicated processes waste a lot of time and can be incredibly demoralizing. A happy workforce is a productive workforce, so it’s important to understand your employees’ frustrations with your organization’s current rules and methods. When you simplify an employee’s workflow, they feel less stress, so they’re more willing to put in the extra effort to help your organization succeed. On top of that, employees who enjoy their work are much less likely to search for another job.

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Better Customer Experience

Streamlined processes tend to result in higher-quality products and quicker deliveries than complex workflows. In turn, customers are more likely to leave high ratings and use your products or services again. If you find that your company has trouble with quality control or customer satisfaction, then you must take a close look at their biggest grievances and simplify your company’s processes accordingly.

Don’t Be Afraid To Modify Your Organization’s Processes

A competitive organization’s processes are never set in stone. To succeed in the modern market, your company must be willing to constantly adapt to new conditions. Change can be scary, but the right adjustments to your organization’s processes can make things easier and less stressful for managers and employees alike. You want to get the most out of your company’s limited resources, so check out our other informative guides on streamlining processes to increase efficiency.

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Projects Programs and Portfolios

What is the Relationship Between Projects Programs and Portfolios? 

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Project management has three P’s, which are projects programs and portfolios. What is the relationship between the three P’s? There are significant differences between project, program and portfolio management. However, they must align with or be compelled by a company’s strategies. The three P’s provide different options for reaching goals. 

About Portfolio Management 

A portfolio contains a collection of projects formed to reach a company’s goals. An organization’s project collection can be created for the whole company or for one of a company’s divisions. 

Projects are temporary ventures that feature a start period and an end date. A project is the development of a new service or a product. An example of a project would be a car company developing a new vehicle model. In this case, vehicle designers would be tasked with developing the look of the vehicle while the mechanics would need to develop the engine. 

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About Program Management 

A program is several projects that are related to one another or similar. Program managers oversee these projects in a way that’s coordinated to reach a particular goal. 

Program management requires managers to assess and oversee different projects. They do this to determine the best strategy for their organization. Program managers must be comfortable making changes when needed. 

Program management gives companies the ability to bring several projects together. They do this to combine costs, optimize the schedule and operate more efficiently. 

Managers should be able to determine the best approach for overseeing projects. Program management features tasks like handling resource problems that may impact several projects. They must also align the organization’s strategic direction. 

About Project Management 

A project is a temporary venture that a project manager oversees to develop a product, result or service. Companies generally have several projects happening simultaneously. Along with this, projects have different needs and goals. 

Project management is applying the proper processes, skills, tools and techniques to successfully complete assigned goals. Practices for overseeing a project include: 

• Identifying a project’s scope and objectives 
• Determining the project’s deliverables 
• Planning 
• Communicating with team members and other departments 
• Keeping track and providing information on a project’s progress 
• Change management 
• Managing risks 

If you follow these project management practices, you are not guaranteed success, but they will help you achieve it. 

Working Together 

Project managers oversee various tasks in a project. Program managers coordinate the projects that are connected in a program. Portfolio managers handle all, or several, programs for a company. It is up to them to make sure that every program is heading toward the organization’s objectives. 

The Relationship Between Project, Program and Portfolio Management 

For an organization to work effectively, it’s important for the managers of projects programs and portfolios to understand what everyone’s tasks are. When managers don’t have this understanding, an organization may suffer from miscommunications and confusion. This may cause an initiative to fail. If you need help with the relationship between the three P’s, contact me at the Productivity Intelligence Institute. 

This course is designed for Project and Program Managers, PMO Executives, Decision Makers, Consultants, Executives, and project team members who have been tasked with oversight, implementation, and the operations of their organization’s projects and portfolios. 

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Mastermind

Why Mastermind Groups Work

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mastermind group is a group of people who meet to support one another and learn from each other. And they create better ideas and insight far superior than one person could develop on their on. Great groups include remarkable leaders who are successful and motivated. When group members meet, they work together to solve problems, offer advice and encourage one another to seek their own successes. 

How to Start a Group

If you’re interested in beginning this type of group, start the process by making a list of people who you would like in the group. Consider what you’re looking for in the group. Your list can include people who work in different career fields than you or individuals from your same industry. 

A group of people from different career specialties offer you insight about other industries while those who work in the same industry as you offer inside knowledge. If you decide to start a group with people in your same industry, avoid inviting direct competitors to your group. It’s important for group members to feel comfortable speaking their mind. 

Regardless of the type of people that you choose for your group, invite individuals who offer the most diversity. This will make your group more valuable and help everyone grow. 

Select group members carefully. Be sure to vet everyone. That way, you can avoid “firing” a group member who isn’t good for the group. It’s okay to consider people you don’t know very well for the group but get to know them first. 

Establish rules for the group. Make sure that group members know what to expect. State what the goals and values of the group are to let potential members make an informed decision about participating. 

Possible rules may include: 

• Confidentiality
• No fees for referrals 
• Honoring group commitments 

Confidentiality will ensure that group members feel comfortable sharing information. It’s important to avoid charging referral fees if one member sends business to another member. By not charging fees, members will keep group relationships personal instead of transactional. If you commit something to a group member, be sure to keep it. 

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What a Group Will Do for You 

When you become a member of this type of group, you can expect more: 

• Accountability 
• Professional feedback 
• Collaboration 

These types of groups typically end meetings with a plan of action and goals to complete before you meet again. Your group will expect you to reach these goals. When you’re being held accountable, you’ll be more likely to follow through. 

Feedback can be tough to receive, but keep in mind that when people in your group give you feedback, it’s coming from successful individuals who you respect. This type of feedback provides enhanced learning, and it will help you grow. 

Your group is sure to include people who have unique talents, connections and experiences. When you interact and share the challenges that you’re facing, another group member will probably have advice for you on how to deal with it. 

Why Mastermind Groups Work

These groups work because they help members reach their goals. If you need help starting your group, contact me at the Productivity Intelligence Institute. 

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Growth Strategies

What Are Growth Strategies In Business?

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Once small businesses start seeing profits, they usually attempt to increase their sales. Keep in mind that there are techniques that small businesses can use to bring about growth. The technique that a company chooses to use for expansion will be based on its financial standing. You’ll also want to consider the competition and government regulations. Common growth strategies include diversification, product expansion, market infiltration, and acquisition.

Diversification

Diversification is a common growth plan for small businesses. When small companies develop new products for new markets, they are diversifying. This type of strategy is a risky one. If your company decides to go this route, then the development team will need to plan cautiously.

Advertising research is vital under a diversification growth plan. The reason for this is that your company will need to figure out if customers in the new market want to buy your products.

When you’re considering a strategy, you should also consider your company’s culture. Make sure that your company can develop value for its customers. You’ll also need to know what expertise is needed to provide the value and how well your company’s products deliver that value.

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Product Expansion

When small businesses decide to expand, they’ll be entering into a market development phase. This phase involves introducing their current product line into a new market. Why do businesses decide to expand? They expand when the competition is squeezing them too tight to grow in their current market.

If a company cannot find a new market, it will not be able to grow. Small businesses may also embrace market expansion if they discover new ways for consumers to use their products. For instance, a small water bottle distributor that typically sells its product to sports teams may find that gyms also use its product.

Market Infiltration

A popular growth strategy for small businesses is market infiltration. When a small business selects market infiltration, it will market more of its current products in its current market. The way that a company can grow using its current product line and market is by increasing its market share.

Market share refers to the percentage of dollar and unit sales that a business contains in a market compared to its competitors. A common strategy for increasing market share is for a company to decrease how much it’s charging for its products.

When you’re beginning a new growth strategy, you’ll want to make sure that your company features a strong culture. This will decrease your turnover rate and lower employee stress levels.

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Acquisition

Some small businesses decide to grow by acquiring another company. When a company chooses the acquisition route, they buy another company to increase its operations. Small businesses use this kind of strategy to increase their product line and break into new markets.

Selecting Growth Strategies

Once you select a growth strategy, follow the steps to obtain new customers and help your company reach its goals. Keep in mind that you may need to combine several growth strategies for expansion. If you need direction or support, contact me at the Productivity Intelligence Institute.

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Managing Virtual Teams

Are Virtual Teams Effective? 

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Developing a team that works well together is challenging. It’s an even tougher task if you’re doing it virtually. Here are some ways to help you create a team that is functional and effective. 

The Virtual Workforce 

The pandemic drove many companies to shift to a virtual workforce. They found that employees worked efficiently and effectively at home. Companies are now revamping traditional workplace structures. To revamp workplaces, they are integrating policies that allow their staff to work at home. 

More people working from home means that more people need to function in virtual teams. To do so, they’ll have to use technology to communicate and share work with other employees. 

How to Make Virtual Teams Effective 

Managing virtual teams requires effective communication. Use honest communication to prevent misunderstandings and increase the effectiveness of your team. 

Consider taking a communication quiz to see how good your communication skills are. Be sure to listen actively to your team members and avoid multitasking when someone is speaking to you. If your team is a global one, then you’ll want to review your cross-cultural communication skills. 

Communication tools like Zoom, Skype, Microsoft Teams and Slack come with unique communication challenges. For instance, internet connections are sure to vary, so speak slowly and keep your words as clear as possible. 

Before starting a meeting, confirm that everyone can see and hear you. Give everyone a chance to speak during the meeting and ask them to clarify if they need you to repeat something. Since visual cues aren’t possible during virtual meetings, people are going to speak over one another. Be patient when this happens. 

Building Relationships on Virtual Teams 

Forming relationships on virtual teams is harder than it is in person. One of the reasons for this is that virtual work challenges a person’s ability to activate mirror neurons. Mirror neurons activate when people do things like smile or yawn. 

Researchers believe that mirror neurons play a vital role in building relationships. Tips on how to overcome the problem of forming relationships virtually include: 

• Acknowledging the challenges of working remotely and how it affects relationships 
• Mentioning the successes of your teams 
• Accepting that you’ll be working together with less information about one another 
• Boosting your focus 

Make Time for Virtual Team Building Activities 

To make your virtual teams effective, make time for team building activities. Trivia is an easy team building activity that you can do virtually. Pair two or three team members. Then, ask trivia questions. If you have the budget, offer the winning team members Amazon gift cards. 

This type of activity will help your team members get to know each other better. You could also establish a virtual social hour. During this time, encourage your team to talk about their favorite forms of entertainment. You could also host a virtual game night or set up a time to chat casually. 

Managing Virtual Teams 

Implementing these recommendations will help you manage your virtual teams, making them more effective. If you need direction or support, then contact me at the Productivity Intelligence Institute. 

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Artificial Intelligence

Will Artificial Intelligence Take Away Jobs?

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Films and novels that take place in the future often depict robots as useful machines or machines that destroy humans. These stories often occur in an alternate reality or a made-up future instead of here and now. However, technology is bringing robots into the here and now.

Robots are not coming to destroy humans. Instead, they are coming to change how people work. Will artificial intelligence, or AI, take away jobs? Yes, artificial intelligence and robots will take over some jobs that humans typically do. The good news is that they will also bring new ones with them.

Phasing Out Human Manufacturing Jobs

Robots and automation have gradually taken the place of human manufacturing jobs. In fact, humans have lost about 1.7 million manufacturing jobs to artificial intelligence. On the other hand, advanced technology is expected to create around 97 million jobs by the year 2025.

What Types of Jobs are at Risk from AI?

Experts predict that at-risk jobs include:

• Manufacturing
• Insurance underwriting
• Warehouse
• Data entry
• Customer service

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AI Will Never Replace Some Jobs

There are jobs that artificial intelligence will never be able to replace. AI will not take the place of those who work in a creative, complex, strategic, or emphatic field. These types of jobs include teachers, lawyers, therapists, writers, and management professionals.

AI may help those who work in these types of fields. For instance, a teacher may eventually use artificial intelligence to measure a student’s progress, attitude, and competence. However, AI can’t replace empathy or social intelligence.

Artificial intelligence has yet to master:

• Intricate planning
• Hand and eye coordination
• Managing spaces that are unstructured

AI’s Impact on the Workplace

Today, companies often use AI to complete repetitive physical tasks. For example, Amazon uses them in warehouses to pack inventory and sort it. Car companies also use it in their manufacturing plants to construct automobiles.

The future of work will be humans and robots collaborating with one another. Instead of being in competition with AI, humans can work with it to create fascinating and intriguing new employment opportunities.

It has already increased demand for machine learning engineers, data scientists, and robotics engineers.

There are positions that are starting to form around the technology. For instance, there is a need for AI instructors, workers who have the skills to support data and molding abilities.

In particular, the healthcare industry will benefit from AI. In the coming years, medical facilities will need more healthcare technicians who are trained to work with AI.

Companies like Google and Uber are investing in AI for self-driving vehicles. Once people become more comfortable with this type of transportation, there will be even more job opportunities for machine learning engineers.

Artificial Intelligence Makes Jobs Better

Artificial intelligence won’t be decreasing the available jobs for humans. Instead, technology will improve how people work by doing tasks that humans aren’t able to do well. For information on how to help your team accept AI, contact me at the Productivity Intelligence Institute.

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Increase Productivity

Productivity Secrets of Rishi Sunak

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The U.K.’s Newest Prime Minister

Before he was appointed prime minister of the United Kingdom, Rishi Sunak was a member of Parliament and Chancellor of the Exchequer. Before entering politics, he was a successful entrepreneur and business owner. How has he managed to accomplish so much at his young age? Here are some ways to increase productivity you can learn from him.

1. Accept Accountability

Don’t try to duck accountability when you make a mistake–even a massive one. Embrace it so you can move on. When you take responsibility, you learn and grow. 

In a 2019 interview with the BBC, Sunak described losing money for clients as a financial analyst. “It was stressful,” he said.

But that was also what he liked about the work: “It’s very directly accountable. You’re responsible for your investments and either they are good, or they are bad, things work out, or they don’t. There’s nobody else to blame, and there’s nowhere to hide.”

Taking on more responsibility can seem a little frightening at first. What if you mess up? That kind of thinking will keep you stuck. When you accept the risk and take accountability for the outcome, you will increase productivity.

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2. Get Hands-On Experience

When you’re trying to understand people’s concerns, it helps to have a shared background. That allows you to cut quickly to the core of what matters to that person or organization because you’ve lived it yourself. 

Sunak grew up with a father who was a doctor and a mother who owned a pharmacy. He helped his mother out in the store, which taught him how to think like an entrepreneur.

“My first job was working on a shop floor, I come from a small business family, and I have spent my entire professional life in business,” Sunak said. This experience helped him understand the concerns of voters in a largely rural area with small businesses and family farms.

3. Don’t Reinvent the Wheel

If you want to learn how something is done, you can save time by seeing how someone else has done it. You increase productivity by adopting good ideas.

When he was Chancellor of the Exchequer—like the U.S. Secretary of the Treasury—Sunak wanted to expand the U.K.’s apprenticeship programs. One of the first things he did was visit the U.K. headquarters of Microsoft, which has a thriving apprenticeship program. Sunak talked with Clare Barclay, head of Microsoft UK, to learn how Microsoft did it.

“I was delighted to see first-hand the positive impact that apprentices can have on companies large and small,” he told a newspaper. By learning from this successful example, he had a blueprint for his own plans. 

Rise to the Top with Our Help

At the Productivity Intelligence Institute, we work with leaders in government, politics, and business. If you’re ready to watch your productivity rise to new heights, contact us.

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Brain Hacks

Brain Hacks for Anxiety Relief

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For many professionals, the pressure of their daily responsibilities can cause a lot of stress and anxiety. Not only will anxiety make it more difficult for you to perform your duties, but it’s also terrible for your health. To succeed in the modern business landscape, you need to make clear-headed decisions, so check out these three simple brain hacks to reduce anxiety and take back control of your life.

Keep a Journal

Writing about your troubles can be extremely cathartic and provide much-needed context for your negative feelings. In a 2018 study, subjects reported decreased symptoms of anxiety and depression after a month of recording daily journal entries. The patients in the study only had to write for 15 minutes per day to see significant mental health benefits. Clearly, journaling is one of the quickest and easiest methods for anyone to tackle their anxiety, so you should try to set aside a little time every day to write about your feelings.

Meditate

Meditation is a straightforward yet effective way to reduce anxiety and clear your mind. To meditate, you simply need to sit upright, close your eyes, and focus on your breathing as you let your thoughts wander. According to a recent study, employees who meditated for just 10 minutes per day claimed to feel less stress and anxiety after a 16-week period. This makes daily meditation one of the most feasible brain hacks for the busy entrepreneur.

Exercise

Cardio, resistance training, and most other kinds of exercise release endorphins and other stress-relieving hormones. Because of this, people who exercise often tend to feel less anxious. If you want to get the most out of your workouts, then you should consider incorporating high-intensity interval training (HIIT) into your workout routine. Researchers have found that six 40-minute HIIT sessions per week can significantly reduce feelings of stress, anxiety, and depression. Although HIIT was found to be more beneficial than other types of exercise, any workout will reduce anxiety to some extent. The most important thing is finding a workout plan that you can stick to.

Don’t Let Anxiety Hinder Your Success

Stress and anxiety can make life extremely difficult and hamper your workplace performance. Fortunately, using even one of these easy brain hacks will help you feel happier and more confident. Life’s too short to struggle with anxiety and other negative feelings, so check out our other guides on neuroscience and productivity if you want to overcome stress while achieving more at work.