In this module, we’ll explore how to manage risks to impact your personal and team performance. You’ll discover a few simple techniques that help you mitigate your risk and capture your desired rewards, including why developing a safe space through conversational intelligence is important to agile team performance. This module will help you learn to manage unrealistic expectations and what to do when your amygdala gets hijacked by the pressures and demands of your boss, client, or team member. Finally, we’ll cover how to identify potential risks to take in our own personal development to maximize your performance.

We’ll use the following videos and tools:

• Expectations, Triggers, and the Unrelenting Boss Video, so that you can understand how to manage unrealistic expectations and your own stress response to stay in the neutral zone and work together more effectively and productively
• ​The Reward Worth the Risk? Video, so that you can identify risks, evaluate their potential reward, and have the confidence to take a chance to achieve higher performance levels
• ​The Conversational Intelligence Video, so that you can learn the value of understanding the needs and aspirations of others to create a safe space for people to feel they belong
• ​The Amygdala Hijack Self-Evaluation, so that you can find your “fight or flight” triggers and learn how to adjust
• ​The Managing Expectations of the Unrelenting Boss Playbook, so that you can learn more effective communication strategies to maintain high performance